Warranty for most items are 24 months from date of purchase, as stated on your warranty booklet.
All warranty can only be claimed with original proof of purchase and the warranty booklet. The watch should also be within warranty coverage period.
You can send in your watchto be forwarded to the service centre to assess the cost and time required for repair. If you are agreeable to the condition, we will proceed to repair, otherwise we will return your watch to you with no additional administrative charges.
Manufacturer's defect, which usually means the internal mechanism of the watch. However, if a watch shows sign of damage as a result of a fall (dented casing etc) this may not be successfully claimed under warranty. Other wear and tear as a result of regular usage is not covered under warranty.
You have to send in your watch together with the warranty booklet to any of our store listed here